Unified communications

Your calls, your messages and your meetings run through the same tools. We install the line, the handset and the network that carries them, and we link them to your software.

telephony on site or in the cloud
VOIP
Alcatel-Lucent Enterprise
Expert Partner
point of contact for the line and the handset
1

What we do

From the arrival of the fibre to the handset on your colleague's desk, we take care of the whole chain.

  • Fixed and mobile telephony

    We install your telephony over VOIP, voice over IP, on site or in the cloud, and we supply the mobile plans.

    • Phone system hosted at your premises or in the cloud
    • Desk phones, headsets and softphones on computers
    • Mobile plans and handsets for your teams
    • Recording studio for your voicemail and your voice menu
    • Your existing numbers carried over
  • Business internet access

    We choose the connection that suits your site and we keep your calls running.

    • FTTH fibre, fibre to the home, for everyday sites
    • Dedicated FTTO fibre with a guaranteed restoration time
    • Backup link so that voice and data are not lost
    • Routers and edge equipment supplied and monitored
  • Business wi-fi

    We cover your premises after a survey on site, not after an estimate on a drawing.

    • Coverage survey before any proposal
    • VDI cabling, for voice, data and images, and wi-fi access points
    • Separate networks for staff, visitors and equipment
    • Monitoring of access points and blind spots
  • Collaboration and integration

    Your tools talk to each other: telephony appears in your software and your meetings start with one click.

    • Rainbow for messaging, presence and video calls
    • Integration with Office 365 and your calendars
    • Meeting rooms fitted for video calls
    • Training for your teams on the new ways of working
Desk phone, laptop in a video call and smartphone on a call on a desk

Why entrust this to us

We install, we connect and we follow up. The same people are with you from the audit through to support.

  • A single point of contact

    Telephony, networks, IT and buildings: one contact covers the lot. You no longer arbitrate between several providers.

  • Technicians close by

    Our teams set off from Saultain and work across the region. A blocking fault does not leave you waiting for a distant provider.

  • Equipment chosen for the need

    We do not push a catalogue. We select the equipment that matches the way you work, then we commission it and maintain it.

  • Solutions tested at our own offices

    Our head office is fitted with the solutions we offer. We use them every day before installing them for you.

How your project runs

Six steps, with the same adviser from the audit to support.

  1. Audit

    We record your lines, your handsets, your wi-fi coverage and the way you really work.

  2. Proposal

    You receive a costed solution covering the connection, the handsets and the plans.

  3. Preparation

    We configure the phone system, the handsets and the numbers before we come to you.

  4. Installation

    We lay the cabling, fit the access points and the handsets, then we switch your lines over.

  5. Training

    Your teams learn the handset, the softphone and the call forwarding features.

  6. Support

    We monitor the line and the network, and we step in if the service drops.

Your questions

Can we keep our phone numbers?

Yes. We port your existing numbers to the new solution. The people who call you see no change.

Does the phone system have to sit on our premises?

No. You choose: a system installed at your offices or a cloud solution. We compare the two during the audit.

What happens if the internet goes down?

We plan a backup link where continuity matters. Calls then switch over to the second connection.

Where do you work?

Across Hauts-de-France, from our head office in Saultain. Our technicians travel to your sites and also work remotely.

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