Managed IT services

Your workstations, your servers and your access are looked after by one team. You call one number, whether the fault sits in the workstation, the network or the hosting.

supplied, managed and maintained
IT estate
hosting for your data
Data centre
reseller for your teams
Apple

What we do

We take charge of the hardware, the access and the data, then we keep watch over them.

  • IT estate

    We supply, configure and replace your workstations and your servers. The hardware arrives ready to use.

    • Supply of workstations, servers and peripherals
    • Apple reseller, to equip your staff with Mac, iPhone and iPad
    • Preparation and configuration before delivery
    • Maintenance, repair and replacement of hardware
    • An up-to-date inventory of your estate
  • Internet access and network

    We manage the connection, the routing and the protections that go with them.

    • Management and security of your internet access
    • Routers, switches and wi-fi access points monitored
    • Remote access for colleagues who travel
    • Outage monitoring and alerts
  • Hosting and backup

    Your data is hosted in a data centre and backed up away from your walls.

    • Hosting in a Tier III data centre certified to ISO 27001
    • Dedicated fibre link between your site and the data centre
    • Regular backups and tested restores
    • Email and files reachable from every one of your sites
  • Audit and advice

    Before you buy, we look at what you already have and at what you really lack.

    • Audit of the estate and of the way you work
    • Hardware renewal plan
    • Advice on licences and subscriptions
    • Support for your users through the change
Technician showing a setting to a user at her workstation

Why entrust this to us

We install, we connect and we follow up. The same people are with you from the audit through to support.

  • A single point of contact

    Telephony, networks, IT and buildings: one contact covers the lot. You no longer arbitrate between several providers.

  • Technicians close by

    Our teams set off from Saultain and work across the region. A blocking fault does not leave you waiting for a distant provider.

  • Equipment chosen for the need

    We do not push a catalogue. We select the equipment that matches the way you work, then we commission it and maintain it.

  • Solutions tested at our own offices

    Our head office is fitted with the solutions we offer. We use them every day before installing them for you.

How your project runs

Six steps, from the inventory to day-to-day support.

  1. Audit

    We list your workstations, your servers, your access and your backups.

  2. Proposal

    You receive a costed plan: hardware to renew, hosting and level of support.

  3. Handover

    We collect the access details, the documentation and the current contracts.

  4. Roll-out

    We deliver the prepared hardware and we put the backups in place.

  5. Training

    Your users know how to reach us and how to describe a fault.

  6. Support

    We answer requests, we monitor and we keep the estate up to date.

Your questions

Do we have to replace everything to start?

No. We take over the existing estate, we document it, then we plan the replacements over time.

Where is our data hosted?

In a Tier III data centre certified to ISO 27001, linked by dedicated fibre. You know where your data sits and who reaches it.

Do you work with Apple hardware?

Yes. We are an Apple reseller and we equip your staff with Mac, iPhone and iPad alongside Windows workstations.

Where do you work?

Across Hauts-de-France, from our head office in Saultain. Our technicians travel to your sites and also work remotely.

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